Abras, C., Maloney-krichmar, D., & Preece, J. (2004). Abras, Maloney-Krichmar, Preece - 2004 - User-Centered Design (1) in Bainbridge, W. Encyclopedia of Human-Computer Interaction. Thousand Oaks Sage Publications.pdf. 1–14.
Bevan, N. (2005). Cost benefits evidence and case studies. Cost-Justifying Usability: An Update for the Internet Age. …, 1–30.
Bevan, N. (2009). Criteria for selecting methods in user-centred design. CEUR Workshop Proceedings, 490(2003), 28–34.
Bevan, N., & Ferre, X. (2010). Usability Planner: Development of a Tool to Support the Selection and Estimation of Cost Benefits of UCD Methods. 3rd International Conference on Human-Centred Software Engineering, HCSE 2010, October.
Birkhofer, H., Jansch, J. & Kloberdanz, H. (2005). An extensive and detailed view of the application of design methods and methodology in industry. International Conference on Engineering Design ICED 05 Melbourne.
Hanington, B. M., Martin, B. (2012). Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions. Beverly, MA: Rockport Publishers. Chicago
International Organisation for Standardisation [ISO]. (2010) Ergonomics of human-system interaction — Part 210: Human-centred design for interactive systems
Lockton, D. (2013). Design With Intent, A Design Pattern Toolkit for
Environmental & Social behaviour change. PHD. School of Engineering &
Design, Brunel University.
Kimbell, L. (2009). Beyond design thinking : Design-as-practice and designs-in-practice. CRESC Conference, May, 1–15. https://doi.org/10.1108/02756660910942454
Norman, D., Draper, S. (1986). User Centered System Design; New Perspectives on Human-Computer Interaction. L. Erlbaum Associates Inc., USA.
Rohrer, C. (2008). When to Use Which User Experience Research Methods.
Alertbox, retrieved from http://www.useit.com/alertbox/user-research-methods.
html on 5 June 2014
Stanton, N.A., Salmon, P, Walker, G, Baber, C., Jenkins, D. (2005). Human
Factors Methods: A Practical Guide for Engineering and Design. Ashgate, Farnham.
Tidball, B., Stappers, P. J., & Mulder, I. (2010). Models, Collections and Toolkits for Human Computer Interaction: What Can We Learn? Proceedings of the 2010 Bristish Computer Society Conference on Human Computer Interaction, BCS-HCI 2010, 1–9.